All components of your hosted domain, including your email and website, rely entirely on DNS to work. DNS is the very first thing that any internal or external user will interact with when trying to use your site. All aspects of your site's reliability and speed depend directly on your DNS servers.

As the speed of broadband increases the effects of latency become far more apparent. While people are becoming more aware of the latency to their hosting servers many do not investigate the latency to their DNS infrastructure.

Internet standards require that a domain has two DNS servers for redundancy. Many hosting providers place these servers on one network behind one router. This makes you extremely vulnerable to network failures. Some budget providers do not even provide the redundancy of multiple servers and rather opt to bypass the redundancy requirements with two addresses on a single server.

We have strategically located 4 DNS servers around the planet and our customer domains are provisioned onto all of them. Located in Johannesburg, Cape Town, London and New York. The physical separation gives our clients both the resilience against physical failures and disasters as well as optimal latency from a number of major markets. We have also ensured that each DNS server is located on an independent network to reduce the risk of widespread network outages impacting your DNS.

This means that our customers can expect DNS responses in under 50ms throughout South Africa and have the peace of mind that DNS failures are highly unlikely.